Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Sam Parker
5 stars
Sophie Kite
Always a pleasant experience when taking my car in, always reasonable and fully explain to me what the issue is. Definitely recommend and will continue to use every time. Thank you!
Jenny Petkova
We live close to the Midvale Garage and have been checking out the vehicles regularly as i have been on the look for a car for a while. When we spotted the one we like it was a Sunday afternoon, contacted the garage on Monday and we had the car at home by lunchtime on Wednesday. It was all very quick and easy. The car also came within 12 months warranty, fresh service and MOT. The also offer finance option which was arranged super quickly. Overall very satisfied with the experience and love the car.
EVGENIYA PETKOVA
Great experience
We live close to the Midvale Garage and have been checking out the vehicles regularly as i have been on the look for a car for a while. When we spotted the one we like it was a Sunday afternoon, contacted the garage on Monday and we had the car at home by lunchtime in Wednesday. It was all very quick and easy. The car also came with 12 months warranty, fresh service and MOT. The also offer finance option which was arranged super quickly. Overall very satisfied with the experience and love the car.
Liam Beaman
Had my MOT test. All the staff I came across were brilliant. Very friendly, helpful and welcoming. Great garage. Will definitely return and recommend to others
Conor Davies
Great communication from this company. Went in to view a car and the shop explained everything I needed to know about the car. Didn't feel any pressure and was left to just look around the vehicle and test drive. When it came to the paperwork this all went seemlessly and communication was amazing even over the Christmas holidays. 100% would recommend. Very friendly and nothing was an issue no matter how big or small the question.
Terry Hingston
Local to me, reasonable prices, also selling second hand cars
We recently bought another car from Midvale, nothing was too much trouble to explain car to use, very professional team, really pleased with car.
Matthew smith
5 stars
Patrick Garrett
My local garage and luckily it is. Top notch mechanics, friendly reception staff and helpful owner & car sales who have become friends.
Always ready to give advice even to people who are not customers and just popped in.
WERONIKA
Highly recommend!!!
Great experience purchasing a vehicle from this garage. The owners and staff were friendly, everything went smoothly, and I highly recommend them!
TERRY HINGSTON
Midvale Garage Purchase
We purchased a Vauxhall CORSA from Midvale Garage, We had plenty of information given to us before we decided to buy. Damien explained everything about the car as we are not that savvy, extremely pleased with purchase and would recommend anyone to buy a car from there.Terry Hingston.
Darryl Smith
First rate service.
Stephen Rea
Bought a car from here not too long ago, brilliant service from start to finish. Would happily buy again.
shane orton
excellent service used them for my last two vehicles thank you Shane
RICHARD LANE
Bought a used car recently (not from Midvale) and it came with a 3 month warranty provided by a third party.
The car developed a couple of faults during the warranty period so I took it to Midvale who diagnosed the faults and dealt with the warranty company. The faults were repaired quickly and efficiently. The reception staff were friendly and very helpful
A very professional service from all involved.
I have no hesitation in recommending them as your first choice for all your motoring needs
Christine Prestidge
Great Service Lovely staff
STANISLAW SZCZEPANIAK
5 stars
Martin middleton
Only used twice so far after losing faith In my local garage. So far, I have nothing but praise for them. Midvale was recommended to me, which I would recommend to others.
Lbee
Went in for an MOT on the 7thDec 2023
I had a wonderful experience and would absolutely 100% recommend this place.
As I waited I had a lovely chat with the lady in reception and the gentleman that actually did my MOT was lovely also.
You can't go wrong if you choose this garage!

Added- 6/12/24
Went for my second MOT today and I am INCREDIBLY happy with the service that was provided. Both the ladies behind the desk and the mechanics were all very polite and helpful.
If possible I would give a another 5 Star review!
I will forever get my car tested at Midvale!
Adefela Arowofela
5 stars
Ben Lynch
First time using this garage, will be going back again 100%. Friendly staff and mechanics. Great experience all over for a quick M.O.T. 5* recommend
Anonymous
Great friendly service.
Friendly service. Open and honest about car. Provided a 12 month warranty and breakdown cover for free, and gave the car I was buying a full service and oil change before I collected it. Highly recommended.
Michael Levin
Always a pleasure to do business here they always go the extra mile for you
Juraj Å vitko
We are bringing both cars for MOT and small repairs. Every time we have received excellent service, manager and staff are very friendly and helpful, willing to go above and beyond to meet customer's needs. If you need service your car or buy a new one, Midvale garage is a place to go.
Ian McGovarin
Friendly and a good service
Anonymous
Friendly Service
Damian was friendly and helpful when I recently purchased my first car, there was no pushy hard sell and he was happy to accommodate my circumstances. On the day I picked up my car I was made to feel very welcome and everything was explained to me and the relevant documents were all provided and emailed to me. I would recommend Midvale Garage.
Stuart Sutton
Good priced service with excellent customer throughout.
Darius Bernat
5 stars
Finola Coy
Compared to other experiences regarding customer service, the difference at Midvale really stood out for me.
I found the staff friendly, helpful, professional and knowledgeable, and the communication was excellent.
I am delighted with both the results of my service and the price.
I will definitely be returning.
Daniel Curtis
I took my car to two different garages with a mystery noise who couldn't find the issue and weren't willing to do anything. Midvale however willingly took on the challenge.

Like others, the issue wasn't obvious but Midvale made me aware from the get go that any work would have to be an educated guess.

After being recommended to change the wheel bearing, I booked my car back in to have it changed (for a VERY reasonable price!) and it sorted the issue right away.

100% would go back to Midvale in the future. Very open and honest communication and fantastic work.
Veronica
The local garage offers top-notch service with skilled mechanics and fair pricing.
Their friendly staff provides excellent customer care, making sure you're well-informed about any repairs or maintenance. Whether it's routine servicing or major fixes, they ensure high-quality work that keeps your vehicle running smoothly. Highly recommended for reliability and professionalism!
Jonathan Lloyd
Excellent service from start to finish. A good fair price. Use for all my car maintenance requirements.
Tomasz Mikulski
Great service! It's not my first time here, everything always goes smoothly. I highly recommend!
Kelly
Great service, great to have txt reminders of appointments.
Mery Ann Danan
They are very honest and accomodating people . Trusted garage I will recommend them they won't con you at all
They will give you fair advice if your car still need fixing or not. Keep up the good work guy's salute am proud of this garage.
Geoff Lewis
Servicing, repairing and MOT on the families 3 cars for several years now. Excellent customer service with honest reports and really competitive prices.
Have recomended and will continue to recomend to all our friends.
5 star performance!
DAWID KOWALSKI
Great Service
very professional approach to the customer, great service and professional service really worth recommending
Marek Waszczynski
I recently had my car serviced at
Midvale Garage , and I couldn't be
happier with the results.
The team was professional, efficient, and very knowledgeable. They diagnosed the issue quickly and made the necessary repairs with high-quality parts. The customer service was excellent, and the pricing was fair.
I highly recommend Midvale Garage for anyone in need of reliable automotive repair and maintenance services. Well done Guys
doofs
Excellent service at the drop of a hat. Will use again (even though I live 170 miles away)
Anonymous
great customer service
went in to by my new car did a great job explaining it and really good customer service
Anonymous
Happy happy happy
Top quality service from start to finish, fast turn around time to buy my lovely car! Could not recommend enough and with the fresh MOT and warranty that come with such a good car it was perfect, thank you again
Rebecca Gibbins
Very happy customers
Fantastic experience from start to finish! From the minute we phoned to check we could take the car out for a test drive to leaving the forecourt with our new car we were treated amazingly. Very friendly and professional team who offer an excellent service - up to date MOT and service as well as a great warranty package.
Jay
Really helpful, honest and friendly people. I've taken both of my Mini's there. One for an MOT and one for some mechanical work.
Both times they've been very informative and transparent. I trust their word and believe they're very well priced. Would recommend to anyone. A**
Agata Burns
I'd had my car MOTed with Midvale garage a now change of brake pads and discs. Fantastic service from start to finish and so reasonably priced. Recommend
Oliwia Wisniewska
Great garage filled with lovely people, superb customer service, best in Rugby!
Anonymous
Excellent
Very good sales and after care
Jason H
Trustworthy and friendly
Really helpful, honest and friendly people. I've taken both of my Mini's there. One for an MOT and one for some mechanical work.Both times they've been very informative and transparent. I trust their word and believe they're very well priced. Would recommend to anyone. A**
Jon-Francis Forward
Kamil and his team genuinely go above and beyond to ensure customer satisfaction comes above all else. I would recommend this garage if you are considering buying a used car.
Oleg Ali
Very friendly professional staff.
Top service Guys.
Definitely recommend this garage.
Regards
Michael Drummond
Excellent service. Job sorted with minimum of fuss
Michael Hewitt
I found the staff very friendly (no high pressure sales) gave good customer careand were a pleasure to deal with. I was given along test drive on a variety of roads to get a proper feel of the vehicle, which was serviced before collection. The 2 year warranty is very comprehenive and the best I have seen.
Anonymous
A great family business with high standards
Friendly and efficient staff. They made the whole experience so easy.
MIKE HEWITT
Brilliant sevice
Accurate vehicle descriptions, very friendly not pushy easy to deal wth, long test drive over various types of road. Made car purchase a pleasure. Great coffee
Anonymous
Very good service
Very quick and easy sale, super polite and friendly.
Gary Crampton
Damian was a pleasure to deal with and the warranty and fresh MOT is very reassuring for customers, highly recommend Midvale Garage.
Edit to my earlier review:,The car I purchased had a fault that needed attention ,Damian arranged for the new part to be fitted very quickly and totally free of any cost,I dropped the car off and Damian drove me home,he picked me up to go and collect the car after repair and I spoke to Kamil the senior Mechanic/Technician who fully explained the work that had been done.
Brilliant customer service...thank you very much Midvale Garage
KRYSTIAN
Good comunication Great warranty package Friendly service I am very satisfied, thank you Midvale Garage .I recommend it to anyone looking for a car Everyone will find something for himself
Jarno K
We just bought our second car from these guys as we feel like they really look after us as a customer. Most importantly, they only sell quality cars that come with generous warranty for peace of mind. Highly recommended!
GARY CRAMPTON
First class customer experience.
Damian was a pleasure to deal with and the warranty and fresh mot Midvale offer is really excellent,great and seamless transaction from start to finish.
Anonymous
Purchased a car from Midvale, they made sure the car was fully checked before releasing which included things I would not have noticed. I found them professional and friendly.
Anonymous
Excellent customer service and care.

JULIE
Very polite and friendly staff. It was easy to arrange a viewing and a test drive of the vehicle I was interested in. After deciding to purchase the car everything went very smoothly and I was able to collect it at my convenience.
Danielle
Fantastic!
Great service! Great car! Would definitely recommend! Thank yo!!
Kathryn Smith
Excellent customer service
Excellent customer service throughout. Great warranty package. Car immaculate inside and out. Would highly recommend.
WENDY RAWLINGS
Buying a car from local garage.
Polite friendly and professional they could not do enough for us.Thankyou.
Anonymous
24 months Warranty Wowww
Great value cars that are finished very well once you show interest in a car, would definitely buy another car from them and recommend to friends and family.
MARK HILTON
Purchased BMW 320d 2011
Bought my BMW 320d 2 door coupe m sport at a good price. Excellent customer service and support. Cannot thank everyone at midvale enough.
chu kiu
Very positive experience, the car is worthy. Daiman has answered all the enquiry, being very nice and helpful, which means a lot to the people like us who are not familiar with buying manual cars in the UK.
ANDREW ODELL
Midvale Garage - Welcoming
Very professional. all questions answered. Also not pushy at all. Thank You.
Joe M
Brilliant service
Brilliant service of buying a car
Sebastian
Great and quick service, highly recommended.
I've taken my car there for the first time, looks like now I have new favourite service. :)
Joseph Hinds
Great friendly garage. I had a diagonstic test on my car free of charge as a light just needed resetting. I'll definitely be back and use them for MOT
Denise Rooke
Honest Knowledgeable and professional sales team backed up by skilled Mechanics, would definitely buy another Car from Damian and the team. On collection of Fiat 500 attention to detail was second to none.
Jayne Doherty
Purchased a car for our daughter from Midvale Garage. Damian was very helpful, polite, professional and made the purchasing experience very easy. Very pleased with car and would highly recommend.
Pete & Dee Hickey
Damian was very helpful and efficient. A good experience. 2 year warranty a great extra for a used car.
mark hoppitt
happy customer
friendly, informed, knowledgable and very helpful, I cannot fault the service, from valuing my p/x to picking up my new vehicle all made easy with great communication, great job , would highly reccomend
andrew russell
Very professional service
Highly professional and thorough service. The car was delivered to home and the paperwork was provided in full. The car appears to have been well serviced and we have had no problems thus far. It also came with a 12 month Evolution warranty. Damian was friendly, easy to deal with and not at all pushy which was refreshing. Would highly recommend if you are looking for a good second hand car in or around this area.
JOHN REID
The service and help was excellent. Would not hesitate to recommend Midvale Garage to anyone in the future.

Anonymous
Excellent service
Excellent service, couldn't do enough to help! 24 months warranty is a godsend. Will always use this garage in future.
Indira Taylor
Amazing outstanding service

Anonymous
Top of the top service
Top-notch customer service! This car dealer sets a high standard for excellence. The sales team was not only knowledgeable about their vehicles but also genuinely passionate about ensuring I made an informed decision. The buying process was smooth, and the post-purchase follow-up demonstrated their commitment to customer satisfaction. A five-star experience from start to finish!
Beata Posadzy
Great seller

M KREFT
Definitely, I can recommend this place to buy a car
Great place, full professional. Cars in great condytion with low mileages, with full 24months warranty. Thank you very much.
Anonymous
The whole experience of purchasing my new car was made so easy by the staff members. Would not hesitate to visit again in the future. Would definitely recommend them.

Michal K
Great!!!!
Another great purchase. Perfect servis ang great knowledge of the cars. So friendly and experienced staff. Many thank you
Anonymous
Outstanding!
The quality of the cars and the commitment of the people who work at Midvale to offer the very best service they can is incredible. We visited the sales department after looking at their website and the whole process has been brilliant. All the staff are there to answer questions and little details, such as organising my zero road tax for me on the day of purchase, is exceptional. The 24-month warranty and aftercare are outstanding. I would highly recommend Midvale, and I am looking forward to the beginning of a long-term relationship with my new vehicle and Midvale garages.
M Cox
Five star service, friendly local business
Great service from start to finish in the buying process for my first car - thank you for taking care of me so well
Anonymous
Excellently team at Midvale.
Excellent service from Midvale, the team were very friendly and helpful throughout my purchase. I would definitely recommend them.
Anonymous
Good work all at midvale
Bought a nice little car and good service
Anonymous
Is goog shop recommend.

Veronica
Highly recommend!!
I've purchased the car not while ago from Midvale. Everything went easy and smooth. Damian was really helpful with the purchase. They even delivered the car free off charge to my house. I've got my new car with fresh MOT, Full Service and 24 months warranty- couldn't be better deal!! I would highly recommend to everyone who is looking for a new car.
Cathy Bennett
Brilliant car sales experience at Midvale
Damien offers a friendly reliable efficient service. He was understanding and patient with my family whilst we chose our car and even got the car tax sorted for us
PIOTR PULWER
Very hi standard of services, large selection of cars, I highly recommend.

Anonymous
I would highly recommend!!
Excellent customer service. I would recommend to anyone who looking to purchase the car.
Benji D
Great garage with 12 month mot and service on sale and free 24month warranty and breakdown cover included!
Kane Macdonald
Very quick and professional had no problems

Maciej Walesa
Very good garage, staff very helpful, good offer of the car, so happy!

Jeannette Preston
Great service from midvale garage
Excellent service good in all of the transactions in buying my car